There was a day last week when I juggled three hairy balls. It made me tense. It wasn’t fun. I kept thinking: I don’t know how to do this; I don’t want to do this; I can’t do this; I just won’t! Yet I persisted as my stress increased.
Those four escalations — from not knowing to not trying — may be typical of Humaginarium customers. It’s what I expect. I’m asking folks to play very, very challenging video games that are damn hard to figure out and win. At the same time I’m asking them to dwell on an illness they have, or most likely will get: something they prefer not to think about at all, ever.
Yet despite these difficulties, I expect folks to persist. Despite feelings of inadequacy, ignorance, vulnerability, resignation, victimhood, anxiety, helplessness, anger, resentment, anguish, denial — despite who they think they are — I expect them to get better.
Better as in happier, calmer, stronger, smarter, healthier. Better as in more confident, centered, resilient, competent and accepting no matter what their circumstances may be. Better not because of what Humaginarium does for them but because of what they choose to do for themselves. Not wishing for a life they can’t have, but honoring the one they do have: for each of them, after all is said and done, the best of all lives, for now and forever.
My juggling a few days ago was nowhere near that lofty. I was investigating and trying to master, within my own pathetic mindscape, three subjects that seemed to defy easy understanding: metabolism, time management, and illustration. Everybody knows these words. Everybody thinks they know what the words mean. Until they try to use them and suddenly the ground rumbles and crevasses open in the ice and they no longer know where to put the next step.
The hairy ball of metabolism is a subject so vast and complicated that it seems like a name for God. It is the process of turning death into life, other into self, entropy into growth… and so forth. It happens on the atomic level of synthesizing molecules right up to the organismal level of masticating calamari, and on all the barely perceptible gradient levels in between; and maybe on the cosmic level too, since we are stardust. Metabolism is the epic subject of Diabetes Agonistes.
The hairy ball of time management is business rather than science. In the course of configuring the beta version 2 of OfficeTime, I had to think very carefully about how I spend my time, which is not normal for me. As with money, I spend my time somewhat cavalierly, mostly going on habit, intuition and instinct, rarely thinking about systems. Now I was applying systems thinking to my role of CEO at Humaginarium. When I finally got the app running, it broke.
The hairy ball of illustration is technology rather than business or science. For years I have dipped into Adobe Illustrator like a pilgrim visiting a shrine, gazing cravenly at its burning candles. Lately I have been taking Deke McClelland’s 20-hour Lynda course Illustrator 2020 One On One Fundamentals. The Illustrator app is so complicated and powerful that sometimes I feel I am watching a course on advanced astrophysics rather than basics of digital art. Upon closer inspection I see that the candles are a burning bush. Thanks, Deke.
Juggling all three of these balls in the same day represented an enormous cognitive load: intrinsic, extraneous and germane. Extremely hairy and requiring much self-determination to persist in the face of probable defeat and very uncertain payoff. But I did persist, and I am continuing.
Why? Because by juggling hairy balls, I myself walk the talk of Humaginarium. I do these things (and others like them) not because they are enjoyable and rewarding (though they’re fun during bivouacs), but because they are hard and push me right up to my suffocating limits. Not in order to stop there and wonder, but rather to put my foot on the opposite edge of the crevasse and step over the yawning blighter.